Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Scheduled radio programs recording does not work

Scheduled radio programs recording does not work

Asked by Michael Wright @ 23 Oct 2016 15:10 / Views: 7

  None of my scheduled programs are being recorded (nothing happens when the scheduled time arrives).  I can still download podcasts but the scheduled recording function of all my various radio programs are not working. (I have not changed any URLs that previously worked). Also, I tried to change the schedule of the program and receive an error message (Access is Denied. HResult: 0x80070005)  when I try to save it. I tried to uninstall and then reinstall the current version and that did not fix the problem.  I am on Windows 10.  Please help.

Thanks


From Michael Wright @ 23 Oct 2016 15:10

I attached a log file for when I tried to save a change. Not sure if this problem is related to the problem of not being able to record scheduled radio programs.


From Michael Wright @ 22 Oct 2016 22:10

See attached log file.


From Michael Wright @ 22 Oct 2016 22:10

ScheduleManager: Error create/update task Wilson WTVN: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))

We use the Windows Task Scheduler. and your getting access denied errors when trying to access it.  

Your either not running under the same account as you created the tasks with, your account has had its access restricted for some reason, or something else has changed permissions on those tasks.

You can open the task manager to investigate further and change the permissions back.


From CRS @ 23 Oct 2016 15:10