Technical Support for Jaksta Media Recorder

Site doesn,t work

Asked by Pete @ 17 Jul 2016 09:07 / Views: 26

 Hi there!

I am using Jaksta recorder ( I used to be able to capture videos from but suddenly this stopped. Im firefox, the browser downloads the ads but is insensitive to any video playing. In Chrome, I get many downloads of m3u8 small files.

Can you help please?



From Pete @ 17 Jul 2016 09:07

Hi Pete,

Site is password protected so cant test.  Please provide debug logs - follow - for each browser.


From CRS @ 18 Jul 2016 12:07

 Here are the logs..

From Pete @ 20 Jul 2016 21:07

Your zip file does not contain a log file.

Please follow the steps in the link - 

Alternatively please provide login details via customer support, referencing this post -


From CRS @ 22 Jul 2016 12:07