Technical Support for Jaksta Media Recorder
Streamate and HTML5
Asked by Calvin McNeil @ 13 Oct 2017 08:10 / Views: 99
Hello. Jaksta is able to record Flash streams from streamate.com just fine. However, Streamate is transitioning to an HTML5 player (http://streamate.com/blacklabel/hybrid/?name=ModelName). Is Jaksta able to record their HTML5 streams? I have tested with Internet Explorer and Firefox browsers, but no streams were detected? Please help. Thank you.
From Calvin McNeil @ 13 Oct 2017 08:10
Looks like just the same streams here using chrome and ff.
If you are still having issues then please provide debug logs as per https://support.jaksta.com/a/forums/folders/6000186433
Ensure debug is on before you click AUTO on and collect after the stream should have been detected.
From CRS @ 17 Oct 2017 16:10