Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Streamate and HTML5

Streamate and HTML5

Asked by Calvin McNeil @ 13 Oct 2017 08:10 / Views: 40
Ask a new question Comment on this thread Search Download Jaksta Media Recorder About Jaksta Media Recorder

Hello. Jaksta is able to record Flash streams from streamate.com just fine. However, Streamate is transitioning to an HTML5 player (http://streamate.com/blacklabel/hybrid/?name=ModelName). Is Jaksta able to record their HTML5 streams? I have tested with Internet Explorer and Firefox browsers, but no streams were detected? Please help. Thank you.


From @

Looks like just the same streams here using chrome and ff.

image

image

If you are still having issues then please provide debug logs as per https://support.jaksta.com/a/forums/folders/6000186433 

 

Ensure debug is on before you click AUTO on and collect after the stream should have been detected.
From @
Ask a new question Comment on this thread Search Download Jaksta Media Recorder About Jaksta Media Recorder