Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | teachable with embeded wistia?

teachable with embeded wistia?

Asked by Theo Bill @ 08 May 2019 10:05 / Views: 21

This info might be old. Please read more info about the best way to download from wistia now.

Hi there - i'm trying to download videos from one domain that is a custom redirect for teachable.  But inside of teachable are the wistia videos. I can clearly view the video on my browser, but jaksta keeps failing with the download saying credentials needed.  I've input the correct credentials every time, but it doesn't work.  

I'm attaching the log file for reference.


From @

Looks like you are trying to extract a media stream from https://www.whitingsolutions.com/api/v1/wistia_events.json?

Enter the url of the page hosting the video you want to capture - this is the url displayed in your browsers address bar when you watch the video.


From @

Alternatively, switch on AUTO mode and let JMR pick it up automatically when you play it in your browser.


From @

i've done BOTH methods....same result.  its useless


From @

Please provide the url you are trying to capture from and debug logs of AUTO mode and I can have a look.  The url you were trying to capture from (the json file) is not a web page.


From @

URL: https://www.whitingsolutions.com/courses/337948/lectures/5323743

I tried auto as well as copy/paste the URL in the browser window (which you see above)


From @

HELOOOOOOOO SUPPORT!!


From @

Hello!  Havnt had a chance to look at this yet ...  Its on the list.  Appreciate your patience.


From @

HELLLOOOO....2 months???


From @

Still on the list ...  no eta to look at it sorry ...


From @

Could you please provide your login details for www.whitingsolutions.com via the form here:  https://support.jaksta.com/support/tickets/new and reference this forum post.


From @

v7.0.2.4 improves detection of wistia hosted video, which is what this site is using.  You will be prompted with all available formats/protocols.

Download from here:

https://www.jaksta.com/download/windows/jaksta-media-recorder 


From @

This info might be old. Please read more info about the best way to download from wistia now.