Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Unable to direct download video.

Unable to direct download video.

Asked by Sylvain Roth @ 01 Nov 2018 01:11 / Views: 2

On site meloman.ru https://meloman.ru/concert/myunhenskij-bahovskij-horgosudarstvennyj-akademicheskijbrkamernyj-orkestr-rossiibrhansjorg-albreht/ DVR works, but slow and lower quality. Frequent issue on this site. Do you have a workaround ?


From @

Yes the DVR recordings are in real time and not the same quality as the stream (but pretty close).


Melonman.ru concerts however can be downloaded using Jaksta's AUTO detection mode.


1. Switch on AUTO

2. Open your browser to melonman.ru and navigate to the concert page.

3. Play the concert

4. Jaksta will detect and start downloading the concert

5. You can switch off AUTO and close the concert in your browser.  Jaksta will continue to download the concert independently.


If you are still having issues then please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063ensuring debug is on before you start AUTO mode.


Here is a picture of the concert being downloaded.  Downloaded file was 1280x720 MP4.


From @
OK. This worked as soon as I used my browser outside my usual sandboxie. However, the following (very similar apparently) link didn't :
https://meloman.ru/concert/gendel-gimenej/
Would you know why ?

 


From @

I get the same here with this concert - URL cant be opened - will look into it later today for you.


From @