Technical Support for Jaksta Media Recorder

I just downloaded the new version of Media Recorder  for windows and tried downloading a movie from HBOMAX and got the message Unable To Find Speaker.  I did not have this problem in the past.  What do I need to do?  Thank you.

If you have Settings > DVR > audio redirection on then "Speaker (Digital Video Recorder)" is not installed.  This is installed as part of the installation process.

If you have it off then, no speaker could be found.  If you don't have a speaker on your machine then turn Settings > DVR > Split on Silence to off.

If you are still having issues then please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063.

Ensure debug mode is on before you start to try and DVR.