Technical Support for Jaksta Media Recorder

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Unable to record from site

Asked by Sylvain Roth @ 12 Aug 2017 21:08 / Views: 2
New problem on site reputed for difficult with JMR. http://meloman.ru/concert/ansambl-aleksandrova-22-06-17/ I tried all modes including DVR. Can you solve ?
From Sylvain Roth @ 12 Aug 2017 21:08

I can capture that video here using the AUTO capture mode.

image

If you are still having issues, please clear your browser's cache and try again.  If still an issue please provide debug logs by following these instructions: https://support.jaksta.com/discussions/topics/6000009063



From CRS @ 14 Aug 2017 10:08
Clearing the browser cache did the trick. Thank you for your help.

 


From Sylvain Roth @ 14 Aug 2017 10:08