Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Upgrading from JMR 6 to JMR 7

Upgrading from JMR 6 to JMR 7

Asked by Sylvain Roth @ 05 May 2017 16:05 / Views: 18
Do I need a new licence key or is there a discounted licence for upgrading. Will you keep supporting version 6 ?
From Sylvain Roth @ 05 May 2017 16:05

Free upgrade. If you have a licensed v6 installed and install v7, the license will be migrated over on the first start.


From CRS @ 05 May 2017 18:05
Opens as trial. Window with previous validation key. Activation press gives message : No such operation : null (HTTP GET PATH_INFO:/storenews/ActivationBeanull.
Please help.

 


From Sylvain Roth @ 05 May 2017 19:05

Our licensing server is currently down.  Techs are looking into it.


From CRS @ 05 May 2017 22:05
Hi, is the licensing server still down? I just upgraded from 6 to 7, and I get the same null message as someone above.

 


From Kevin Wise @ 09 May 2017 14:05

Yes sorry, it is undergoing maintenance.  Should be back shortly.


From CRS @ 09 May 2017 14:05