Technical Support for Jaksta Media Recorder

Various errors

Asked by Ziorip @ 01 Feb 2021 20:02 / Views: 11

hi, I am testing the product, but I am unable to make it work and I would like to see it working before I buy it.

The attached image is the second error that appears on my screen.

The first error tells me that there is an issue with the monitor and I need to reset settings, which I do, but the error continues to appear.

I look forward to receiving some hints.

Thanks


From @

One of your firefox profiles looks like it is corrupted.

You can either delete these yourself from C:\Users<user>\AppData\Roaming\Mozilla\Firefox\Profiles

or provide debug logs and I can tell you which one it is

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063


From @