Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | why can only recod 7.50min

why can only recod 7.50min

Asked by guanshi fu @ 09 Apr 2017 21:04 / Views: 7

only can record  7.50 min  in model room of  streamate  .

have to restart to record  the link....

what happened?


From guanshi fu @ 09 Apr 2017 21:04

Please provide debug logs following the instructions at the following link.  Ensure debug is on before you start the capture and only collect the logs once the capture stops at 7.50 mins. 

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063


From CRS @ 11 Apr 2017 12:04