Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | windows 10 problem. need to upgrade?

windows 10 problem. need to upgrade?

Asked by kosdil @ 04 Feb 2020 16:02 / Views: 9

hi there! i have purchased a license for jaksta and i use this application without any preoblem


unfortunately by setting up windoew 10 an error message appears telling me  "could not load driver Jackndis"


i searched at interent and found out that i can upgrade. 


can you please advise me what and how to do it so my jaksta will work again?


the mail that i have purchased the jaksta is my previous one : costas2033@hotmail.com just to find my jaksta id

if i can keep my jaksta version will be fantastic because i know how to use it (i think is jaksta 4)


please reply to konstantinos_203@hotmail.com

thanking you in advance


konstantinos


From @

Jaksta 4 is very very old and no longer supported.  

If you want to upgrade please contact Licensing Support via

https://support.jaksta.com/support/tickets/new

They should  be able to look up your license based on your email address.


From @