Technical Support for Jaksta Music Recorder

Support | Windows | Technical | Jaksta Music Recorder | Activation error with JMR7

Activation error with JMR7

Asked by DrCoolZic @ 06 May 2017 15:05 / Views: 13

 I just downloaded the new version of Jaksta Media Recorder 7.0.0.3

Program asks for activation with my Activation key already filled when I click activate I get the following error message window

No such operation: null (HTTP GET PATH_INFO: /storews/ActivationBeannull)

As activation fails I am in trial mode :(


From DrCoolZic @ 05 May 2017 16:05

Bit strange.  Can you switch on debug mode as per https://support.jaksta.com/discussions/topics/6000009063 and then try and perform the action that causes this error and then email the logs to support AT jaksta.com. (Do not attach them here).  


From CRS @ 05 May 2017 18:05
done

 


From DrCoolZic @ 05 May 2017 21:05

Our licensing server is currently down.  Techs are looking into it.


From CRS @ 05 May 2017 22:05
ok
can you update when server fixed
thanks

 


From DrCoolZic @ 05 May 2017 22:05

Sorry for very late replay.  Was fixed 7 hours ago :)


From CRS @ 06 May 2017 06:05
Thanks activated correctly
Plus version 7.0 fix the problem of certificate with latest chrome ui

Thanks

 


From DrCoolZic @ 06 May 2017 15:05