Technical Support for Jaksta Music Recorder
Defective genre field value
Asked by William Mitchell @ 18 Jun 2018 07:06 / Views: 52
when genre is set to Rock\in the override screen for recording the result in the final Microsoft windows properties is the number "17" and not "rock"
this pattern is consistent and repeatable
From William Mitchell @ 18 Jun 2018 07:06
Sorry that doesn't happen here.
Please provide debug logs so we can see what is happening on your machine.
From CRS @ 19 Jun 2018 13:06
How do I get debug files?
From William Mitchell @ 25 Jun 2018 10:06
From CRS @ 25 Jun 2018 10:06
Thanks for your logs. In future please attached them to the forum post.
They show you have changed the ID3v2 version to 4. In your settings > Naming rules. Windows does not support v4 as per the tooltip that is displayed for this setting. Please change this back to the default 3.
Please provide debug logs for a whole recording if you are still having issues. Turn debug on before you start recording and only turn it off and attach the logs once the song is complete and tagged.
From CRS @ 28 Jun 2018 07:06