Technical Support for Jaksta Recorder for Slingbox

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Jaksta Recorder for Slingbox demo resolution

Asked by DK @ 04 Jun 2020 11:06 / Views: 4

The demo works very well. Scheduling, ease of use, user friendliness, etc.. The instructions are a little off though. I should be able to record at much higher resolution than 320x240 from my Slingbox Pro HD. 

Is the demo limited in this respect also? 

Yes, I do have the manual resolution settings disabled (unchecked), There were only 160x120, 256x192, and 320x240 in the manual settings anyway.
The maximum resolution it records is 320x240 in the automatic mode. It should be very much higher. it streams HD to my desktop app and to the Slingbox site

Also I see no way to turn on any kind of debugging or logging.
Any ideas?

If these are limitations of the demo version, they really do not make sense. I completely understand the (only documented) limitation of 1 min, but not any kind of limit in resolution for that 1 minute, or no clear way for logging.

See my attached screen shots

Thanks for reading.


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Anyone out there in tech support land?


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I did eventually find how to get the logging turned on. Still waiting on a reply from tech support though.  14 days now


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20 days ridiculous
Sent emails to account support and everything. Tehy said it may take up to 10 days for a response. I guess this support section is completely retired now. Or maybe this site is used for some kind of elaborate money laundering.scheme. That makes more sense than not wanting a sell their product. Just baffles me.


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