Technical Support for Jaksta Recorder for Slingbox
Slingbox and NOT changing channel.
Asked by mark @ 24 Jan 2017 08:01 / Views: 97
I just bought your software and realized that it does NOT change the channel for the scheduled recording.
I can get free software like slingsdk to change the channel but your software CANNOT do such a simple thing.
Why not?
Latest version of your recorder.
Slingbox PRO HD with the latest firmware.
From mark @ 24 Jan 2017 08:01
If this does not work, then I want a refund.
From mark @ 24 Jan 2017 08:01
You can get a refund anytime if you purchased in the last 30 days: https://support.jaksta.com/support/tickets/new
That said you can indeed setup a scheduled recording to change channel. See highlighted field below.
You may also need to change the key mappings:
https://www.jaksta.com/support/windows/kb/how-do-i-map-the-remote-control-buttons-6000066980
From CRS @ 24 Jan 2017 15:01
I have found several other Support discussions with the same issue and NO resolution by Jaksta.
I would like a refund. It has only been a day.
From mark @ 24 Jan 2017 22:01
You should provide a solution that works for the slingbox or remove your advertising that says it works for slingboxes.
From mark @ 24 Jan 2017 22:01
Mark if it's not for you, you can request a refund at the link indicated which is here: https://support.jaksta.com/support/tickets/new
From CRS @ 25 Jan 2017 06:01
From mark @ 25 Jan 2017 06:01
Mark your refund WAS processed about three hours ago.
From CRS @ 25 Jan 2017 17:01