Technical Support for Jaksta Recorder for Slingbox

Using Slingbox PRO HD

Asked by Brad Jones @ 03 Nov 2015 23:11 / Views: 69

When I start recorder it does not light the lights on the front of the slingbox and just errors (ASF error). I tried to attach the log but can't.

Ant help or an actual phone number would be greatly appreciated.

Brad


From Brad Jones @ 03 Nov 2015 23:11

Here is the log


From Brad Jones @ 03 Nov 2015 23:11

You need to switch debug on before you try and connect.  

Follow these instructions:

http://support.jaksta.com/discussions/topics/6000012386

HTH


From CRS @ 04 Nov 2015 08:11

Here you go


From Brad Jones @ 04 Nov 2015 10:11

Your logs show there is no slingbox accessible at 72.208.118.75:5001.  This IP address is what is being returned from Sling for the id you entered.

Have you opened your firewall to allow the connection through?

Is your SlingBox is on the same network as JSR?  If so then using the local IP address of the SlingBox will be easier than using the Id.  Try that.

hth


From CRS @ 04 Nov 2015 10:11

Getting closer. please see log


From Brad Jones @ 04 Nov 2015 10:11

sorry, was logged into slingbox. recorder made connection and recorded but the recording is dark and has squares in it and plays at ff speed


From Brad Jones @ 04 Nov 2015 11:11

Use the default recording settings - untick Enable on the Slingbox's Settings > Recording Settings tab

Else you will need to play around with them until you find something that works.

HTH


From CRS @ 04 Nov 2015 11:11