DVR recording have sound, but the picture is frozen.

DVR recording have sound, but the picture is frozen.

Chances are, you have a screensaver set. 


When a screensaver activates, the DVR capture method can have troubles as the video rendering stops (so there is nothing for it to record). 


Please adjust your screensaver wait time to be greater than the length of your recordings.


By Support Migration @ 12 Mar 2024 06:03