Jaksta Media Recorder for Windows for Windows Technical Support Forum

Apple TV not recording

 Hi,

Just got three months free of Apple TV, but Jaksta doesn't record any. Both in Chrome and Firefox browsers with Windows 10 64 bit. I've tried both automatic captures and copying the show's link.

Other sources work fine.

Are there special settings for Apple TV?

Thanks,

Andy

andrudolph@cogeco.ca




--- Import ---
Author: Andreas Rudolph
Created At: 2023-03-23T20:14:46+08:00
Updated At: 2023-03-23T20:14:46+08:00
Views: 13
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 4, Votes: 0

Please use the DVR recording feature for premium sites.  Auto captures are not intended for premium sites.


--- Import ---
Author: CRS
Created At: 2023-03-23T20:14:46+08:00
Updated At: 2023-03-23T20:14:46+08:00
Views: 13
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

I tried that but no matter what settings I choose, all Jaksta is recording is a black screen without sound. Is there some special set-up for this type of recording to avoid that?

Thanks!




--- Import ---
Author: Andreas Rudolph
Created At: 2023-03-23T20:14:46+08:00
Updated At: 2023-03-23T20:14:46+08:00
Views: 13
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

 All I'm getting is a black screen without sound, no matter what settings I select. Is there a special set-up for this type of recording?

Thanks!




--- Import ---
Author: Andreas Rudolph
Created At: 2023-03-23T20:14:46+08:00
Updated At: 2023-03-23T20:14:46+08:00
Views: 13
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

Now I'm getting sound at least, but still only a black screen. I could need some help here to solve that issue.

Thanks!

Andy

andrudolph@cogeco.ca




--- Import ---
Author: Andreas Rudolph
Created At: 2023-03-23T20:14:46+08:00
Updated At: 2023-03-23T20:14:46+08:00
Views: 13
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0