Jaksta Media Recorder for Windows for Windows Technical Support Forum

Blank Screen After Recording

Hi

I want to purchase the software but everytime I record the sample (trial) video from Netflix I get a blank screen.

How do I go about the settings , as soon as I get video and sound on the sample download I can purchase the software




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Author: earl friesling
Created At: 2019-03-10T03:07:40+08:00
Updated At: 2019-03-10T03:07:40+08:00
Views: 26
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 3, Votes: 0

If you have upgraded to Windows 10 1089 then:  https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/windows-10-1809-dvr-recordings-are-blankblack-videos-6000057085


--- Import ---
Author: CRS
Created At: 2019-03-10T03:07:40+08:00
Updated At: 2019-03-10T03:07:40+08:00
Views: 26
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Hi so if I use Windows 7 will it work ? I do not want to buy something I cannot use 




--- Import ---
Author: earl friesling
Created At: 2019-03-10T03:07:40+08:00
Updated At: 2019-03-10T03:07:40+08:00
Views: 26
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

Yes the DVR works on Windows7.  You have access to the trial version to test it on your computer and 30 day refund period.




--- Import ---
Author: CRS
Created At: 2019-03-10T03:07:40+08:00
Updated At: 2019-03-10T03:07:40+08:00
Views: 26
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0