Hey, i can not download from cam4.com only with "always record RTMP instand download" but if i close the stream page the download stop. In the last version it works so i down need to have the stream in browser open.
there something i can do ?
What i have to enter in the plugin option to make it work ?
Here are more user how search for a option to work http://stream-recorder.com/forum/recording-rtmp-webcams-cam4-howto-record-xxx-t2704p23.html
Thanks
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Author: Jadmanx
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Answers: 40, Votes: 0
Cam4 have recently changed the way they stream and it seems like sometimes you can download and sometimes you need to record.
I can download right now for example but yesterday I couldn't and it had to be recorded.
Recording is copying the stream as it arrives into the browser so if you stop the browser then there is nothing to copy. Downloading is making a separate connection to the sites servers and downloading independent of the browser. Sites can block this from happening however - hence why we have recording capture methods (Internet, Audio and DVR)
Internet recording has functioned the same since it was introduced back in v4.
You can enter plugins on the Settings > Internet Downloads > Advanced button > Plugins tab. rtmpdump is what you would use for an rtmp stream like cam4, however like I said if you get a stream that is cutting off then rtmpdump isnt going to help you either.
Im looking into it to see what the stream is doing and if its something we can support.
HTH
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
It definitively looks like some form of server side checking for multiple connections from the same IP.
The rtmp connection sequence is pretty normal, but the second connection always gets booted. Sometimes straight away sometimes a bit later.
Internet recording using the auto capture method is therefore the best way to capture cam4 at the moment.
Multiple stream recording is supported if you have a cam4 gold account so that you can view multiple cams at the same time.
To enable it:
Settings tab > Internet Downloads > Advanced button > Site Specific and add cam4 as the site url and flv as the file extension.
If you don't want other streams picked up whilst your recording - click the green thumb (Process new streams).
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Think we may have solved downloading being cut off so you dont have to record.
Can someone try this one and post back on how it went?
Note you will have to remove cam4 from the site specific settings or it will record by default.
So download and install and start.
http://downloads.jaksta.com/release/jak6/JMR6/6.0.0.88/JMR6-6.0.0.88.exe
Then
Settings > Internet Downloads > Advanced > Site Specific
Select cam4 if its there and click the minus sign to delete it.
I'm interested in feedback from gold users and those that go into private shows to see if it can still download.
Post your logs if you have issues - see the stick post in this forum on how to do this.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
the same, the download stop if browser is close . . .
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Author: Jadmanx
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
Yeah you didn't follow the instructions in my post did you ;)
If you dont remove cam4 from the site specific settings then it will record instead of download.
And no log files ...
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
if you mean on "plugins" there is no cam4 settings
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Author: Jadmanx
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
Here the Logs what you want
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Author: LibertyX
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Thanks for the logs. Very helpful.
There is some extra stuff that is happening when you are logged in that Ill need to take into account.
Can you confirm for me that you can download though when you are not logged in to cam4 and viewing as a guest?
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
Not plugins. As per my post -
Settings > Internet Downloads > Advanced > Site Specific
Select cam4 if its there and click the minus sign to delete it.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@CRS
I hope i have understood you correctly
I have tried to download as logged in Member and then as guest (not logged in) and on booth it's the same download wont work
the log is attached
--- Import ---
Author: LibertyX
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
there is no cam4.com to remove see image
https://monosnap.com/file/ZcVLM4vSC3hxUsk7pH9fskQWVToCWj
--- Import ---
Author: Jadmanx
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@jadmanx - upload your log files showing the download stopping when you quit the browser.
@libertyx - Thanks for the extra logs. That's very strange as downloading works fine here but your logs show your connection being reject when a guest.
Ill try get some time next week to see what else we might be able to do to support downloading from cam4 again.
In the mean time recording is your friend.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@libertyx -
Can you try this one out? http://downloads.jaksta.com/release/jak6/JMR6/6.0.0.89/JMR6-6.0.0.89.exe
Try not logged in, logged in and private if you can.
Upload logs if it doesn't download. Thanks.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
you are great :)
What works! :D
Loged in, logged out and Private/Groupe
THX
--- Import ---
Author: LibertyX
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
I use Replay Media Catcher 6. I assume it is part of the same company as Jaksta because the user interface for RMC 6 and Jaksta 6 is the same.
Are there any plans to apply this update to RMC 6?
From Support Migration @ 08 May 2023 01:05
Votes: 0
@libertyX - that great to know thanks.
@Alex - Applian (who sell RMC) is not the same company as Jaksta Technologies. They white label our products and have done for several years.
They used to do all our 1st/2nd level support but for various reasons we decided to take it back in house and offer forum based support and quicker turn a rounds of products when sites change - like cam4 did.
So yes RMC will be updated but you might have to wait a week or so.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
@CRS - Thank you for the clarification - I'll look out for an RMC update but I might look into purchasing Jaksta too.
From Support Migration @ 08 May 2023 01:05
Votes: 0
@Alex - no need to do that. Just put in a Billing and Licensing support request with your RMC key - I'm sure we can swap it over.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
is it possible that we have a similar update for mac os x as well?
thanks! :)
--- Import ---
Author: Pip66
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
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From Support Migration @ 08 May 2023 01:05
Votes: 0
@LtMn -
logs show you started monitoring after you started the stream. You need to be monitoring before you start streaming so the connection details can be picked up.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
have exactly the same problem , can record but not download no matter if i'm logged into cam4 or just a guest ............ some please help
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LtMn - Your logs show you went to cam4.co.uk at 19:29:27 and then at 19:30:10 you switched off debug mode. During that time you did not view a cam - there is no RTMP connection shown in the logs.
@Mark Smith - upload your logs as per the sticky post in this forum. Make sure your using v 6.0.0.89 linked to further up in this post.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LtMn - those logs show know RTMP data either. They also dont show you going to a cam page - just to the cam4.co.uk page. Again there is only about a minute of data in there. 8:30:24 to 08:31:14 before debug was switched off again.
Try this so we can try and get some logs with data in them:
1. Start JMR
2. Go into debug mode (Get Support > and click the Debug Mode on)
3. Start auto monitoring
4. Open your browser go to cam4 and start watching a cam
5. Wait for 2 minutes.
6. Stop auto monitoring
7. Go to Get Support and click the paper plane to send logs to support.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LtMn
Check that you have not configurated an Proxy in FireFox Network Settings. Or have Installed an Proxy Extension.
And if you have installed JMR with WinPcap check if you have choosen the right Network Interface in JMR Settings
--- Import ---
Author: LibertyX
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
I downloaded the trial. I install but i can not get winpcap to work, im on windows 10. i can get legacy to work. how do i fix i have uninstalled and reinstalled, but still cant get it to cap thru winpcap :(
if i can get working with winpcap i will buy this software as u only ones that can cap c4
--- Import ---
Author: Andrew Clarke
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LtMn
Okay
If you are use IE or Chrome the Problem also exists?
--- Import ---
Author: LibertyX
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LibertyX, just tried IE & same problem exists I'm afraid.
--- Import ---
Author: LtMn
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
i have now upgraded to the latest 6.0.0.089 version and downloading fine only problem now is jaksta keeps crashing "not respoonding" any suggestions please
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LtMn - so there is RTMP data in your logs now - however the first packet shown is being received from the server. First packets should be being sent from you to do the RTMP handshake. This indicates that you have started monitoring after the cam has started playing. I also still can not see you going to a cam4 user page that has a cam on it.
@mark - best to start another thread and include your debug logs and what you were trying to capture. See the sticky post on getting your debug logs.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@CRS the problem is that I did start monitoring before the cam had started playing. I took the actions you listed in exactly the order that you listed them. As I say, I also did go to a cam4 user page & stayed on that page between 20:05 & 20:10. For some reason it is simply not picking this up, but I can assure you that I have.
--- Import ---
Author: LtMn
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LtMn - There might be an issue then with winpcap on your machine as your logs do not show RTMP data being sent to the server or you visiting a cam4 page with a cam on it. Perhaps you could try uninstalling that and reinstalling. Alternatively you could try the Jaksta Network Monitor.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
Hi. Just so you know I have managed to resolve the problem. I uninstalled winpcap and then re-installed from the install link embedded in JMR - problem persisted. So I uninstalled again, downloaded winpcap directly from http://www.winpcap.org & reinstalled.It now works ! Don't know what the difference was, but that resolved it.
--- Import ---
Author: LtMn
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LtMn
Are you using Windows 10?
--- Import ---
Author: LibertyX
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@LibertyX
No - Windows 8.1
--- Import ---
Author: LtMn
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
mac os x solution, please :)
--- Import ---
Author: brad rast
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
@brad - working on it ;) Bootcamp will work whilst your waiting. Or vmware.
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
good to know. thank you :)
--- Import ---
Author: brad rast
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
wait, does that mean i have to get a Win version of Jaksta, as well?
--- Import ---
Author: brad rast
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
Hi,
it seems that cam4 change something again :(
Downloading works but if the cam goes Privat / Password Show the Download stops.
It is posible to fix it again?
--- Import ---
Author: LibertyX
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
Please see separate thread on this issue. Can you respond there as well please?
--- Import ---
Author: CRS
Created At: 2015-08-25T01:45:20+08:00
Updated At: 2016-04-05T09:45:26+08:00
Views: 9070
Votes: 2
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0