Jaksta Media Recorder for Windows for Windows Technical Support Forum

can no longer download from site

camsoda.com

jaksta no longer record stream?




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Author: Jair VX
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Answers: 8, Votes: 0

Works ok here.


Provide debug logs as per https://support.jaksta.com/a/forums/topics/6000051846




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Author: CRS
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
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Attachments

From Support Migration @ 08 May 2023 01:05

Votes: 0

ok provided log




--- Import ---
Author: Jair VX
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

Invalid logs provided.

Please follow the steps outlined here exactly:  https://support.jaksta.com/a/forums/topics/6000051846




--- Import ---
Author: CRS
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

post the zip? followed the debug directions




--- Import ---
Author: Jair VX
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

Your logs show a download in progress which you canceled after 101mb where captured.  You have switched debug mode on after you started the capture.

Please explain exactly what the issue is that you are experiencing and please provide debug logs as per the link I provided that show this issue.  Please follow the steps exactly as outlined, which includes switching debug on before you attempt to capture anything including switching on auto mode.




--- Import ---
Author: CRS
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Votes: 0

followed directions

i was previously able to record from site no problem but now nothing at all.

captures nothing




--- Import ---
Author: Jair VX
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

There is no internet traffic going to camsoda.com showing in your logs.  There is actually pretty much no network traffic actually.

Did you go to camsoda.com after you switched on debug, and then AUTO?

Do you have the correct network adapter selected :  Settings > Internet Downloads > Network Interface WinPcap will monitor.

What browser are you using?  The logs showed that Firefox was missing its SSL scanner and this was automatically added back in and you were prompted to restart it if it was running.  If youb are using FF did you restart it and then go to camsoda.com?




--- Import ---
Author: CRS
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

first thanks for helping. still trying to get issue resolved.

im using chrome not firefox. i switched the adapters under the "Network Interface WinPcap will monitor" and was able to get some incoming traffic but now automatically grabs all streams and is just a mess with terrible video quality. attached a log




--- Import ---
Author: Jair VX
Created At: 2017-11-10T06:37:29+08:00
Updated At: 2017-11-10T06:37:29+08:00
Views: 84
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0