Jaksta Media Recorder for Windows for Windows Technical Support Forum

Cannot grab video from this link:

https://it.dplay.com/playlist/fratelli-di-crozza-personaggi/14560/stagione-1-ep-22-crozza-berlusconi-vecchietti-votatemi/

please help

thank you

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Author: Carlo Straulino
Created At: 2017-11-26T20:50:38+08:00
Updated At: 2017-11-26T20:50:38+08:00
Views: 50
Votes: 0
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Captures fine here with Auto capture mode.

Try clearing your browses cache & ensure AUTO is on before going to the webpage.

If you are still having issues then please provide debug logs as per

https://jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

Please ensure debug is on before you switch AUTO on and go to the webpage.

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Author: CRS
Created At: 2017-11-26T20:50:38+08:00
Updated At: 2017-11-26T20:50:38+08:00
Views: 50
Votes: 0
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Now it seems to work.

Thank You for your support.

Kind Regards,

Carlo Straulino

--- Import ---
Author: Carlo Straulino
Created At: 2017-11-26T20:50:38+08:00
Updated At: 2017-11-26T20:50:38+08:00
Views: 50
Votes: 0
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