Jaksta Media Recorder for Windows for Windows Technical Support Forum

Current update backleveled JMR and my license key is no longer valid

OK, this seems to be bizarre. I've updated to the 2023 versions of JMR several times in the past. Today I tried to upgrade to 2023.5.8.1. It appeared that the upgrade went OK (I wasn't watching for error messages). Now it appears I've been backleveled to 2022.2.13:0 and my license key is no longer valid.

A little help please; I'm confused.




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Author: Jim Mooney
Created At: 2023-05-11T03:30:36+08:00
Updated At: 2023-05-13T23:05:57+08:00
Views: 46
Votes: 1
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From Support Migration @ 21 May 2023 21:05

Answers: 2, Votes: 0

Same thing here, only 2023 installed as a separate installation, so still got access to 2022.3.13.0. Very odd. Hopefully Jaksta get back to me on Monday.




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Author: GregC
Created At: 2023-05-11T03:30:36+08:00
Updated At: 2023-05-13T23:05:57+08:00
Views: 46
Votes: 1
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From Support Migration @ 21 May 2023 21:05

Votes: 0

 Same here, 2023 installed as separate installation so still have access to the 2022 version, but still, frustrating. Hopefully Jaksta will get back to my query on Monday when they open.




--- Import ---
Author: GregC
Created At: 2023-05-11T03:30:36+08:00
Updated At: 2023-05-13T23:05:57+08:00
Views: 46
Votes: 1
--- Import ---



From Support Migration @ 21 May 2023 21:05

Votes: 0