Jaksta Media Recorder for Windows for Windows Technical Support Forum

Error saying that there is no internet connection.

I keep getting an error on startup, "No Internet connection.  Check your firewall..." The recording features appear to be intact.  (I have included a screen shot)

I also noticed that the Jakasta 7 does not uninstall after upgrading to Jakasta 2022.My PC has both Jakasta 7 and 2022.  Can I remove the Jakasta 7 without damaging the 2022 version?

Thank you




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Author: Stephen Miller
Created At: 2022-02-18T21:17:25+08:00
Updated At: 2022-02-18T21:17:25+08:00
Views: 9
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 2, Votes: 0

Been doing some work on jaksta.com servers.  Have finished now and that popup from the new version check should not be appearing now.

7 and 2022 can exist side by side.  If you uninstall one you will need to reinstall the other again as they do share some global components.




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Author: CRS
Created At: 2022-02-18T21:17:25+08:00
Updated At: 2022-02-18T21:17:25+08:00
Views: 9
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Thank you for getting back to me.  I thought this might be the case.  Thank you for confirming with me.




--- Import ---
Author: Stephen Miller
Created At: 2022-02-18T21:17:25+08:00
Updated At: 2022-02-18T21:17:25+08:00
Views: 9
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0