Jaksta Media Recorder for Windows for Windows Technical Support Forum

'Failed to create npcap service for Win7, Win8 and Win 10' on a Mac M1 running Parallels (Windows Virtual Machine)

Hello. I have been getting this error message 'failing to create npcap service' when I try to install a Windows version of Jaksta on a Mac using Parallels.

I have tried rebooting and even installing the latest official Npcap installer as instructed but to no avail.

I am still able to capture content via the url box and only gives me an error box message when I try to toggle on the AUTO capture feature.

How do I fix it? Advice much appreciated!




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Author: Neil
Created At: 2021-05-02T22:19:49+08:00
Updated At: 2021-05-02T22:19:49+08:00
Views: 27
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 0, Votes: 0