Hi
I just upgraded to Jaksta 7.0.0.51, and remembering from past upgrades, I reinstalled the Firefox HTTPS monitor. Nevertheless, if I go on any website for downloads (or even the Jaksta support page!), I get this Firefox error:
SEC_ERROR_BAD_SIGNATURE
I tried reinstalling Jaksta 7.0.0.46 as that one worked; however, that's not working now, either.
Please review and let me know how to get past this.
Thanks,
Andy
andrudolph@cogeco.ca
--- Import ---
Author: Andreas Rudolph
Created At: 2018-01-26T08:50:07+08:00
Updated At: 2018-01-26T08:50:07+08:00
Views: 75
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 01:05
Answers: 7, Votes: 0
Did you restart firefox?
--- Import ---
Author: CRS
Created At: 2018-01-26T08:50:07+08:00
Updated At: 2018-01-26T08:50:07+08:00
Views: 75
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
--- Import ---
Author: Andreas Rudolph
Created At: 2018-01-26T08:50:07+08:00
Updated At: 2018-01-26T08:50:07+08:00
Views: 75
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
--- Import ---
Author: Andreas Rudolph
Created At: 2018-01-26T08:50:07+08:00
Updated At: 2018-01-26T08:50:07+08:00
Views: 75
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
Can you please provide debug logs as per https://jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
--- Import ---
Author: CRS
Created At: 2018-01-26T08:50:07+08:00
Updated At: 2018-01-26T08:50:07+08:00
Views: 75
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
Error log attached
--- Import ---
Author: Andreas Rudolph
Created At: 2018-01-26T08:50:07+08:00
Updated At: 2018-01-26T08:50:07+08:00
Views: 75
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
Please see the new information at:
--- Import ---
Author: CRS
Created At: 2018-01-26T08:50:07+08:00
Updated At: 2018-01-26T08:50:07+08:00
Views: 75
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0
7.0.0.54 supports installing the certificate in Firefox > 57 at install time and via the reinstall Firefox HTTPS monitor button in the advanced settings.
The following has been updated to show the two methods available to either use the windows certificate store, or reinstall the cert into Firefox itself.
--- Import ---
Author: CRS
Created At: 2018-01-26T08:50:07+08:00
Updated At: 2018-01-26T08:50:07+08:00
Views: 75
Votes: 0
--- Import ---
From Support Migration @ 08 May 2023 01:05
Votes: 0