Jaksta Media Recorder for Windows for Windows Technical Support Forum

Jaksta Media recorder downloads Pluralsight courses with no audio

Jaksta Media recorder downloads Pluralsight courses with separated video and audio files, and when I try to combine it doesn't work. I download audios when I watch on Edge but not when in Chrome. Is that a way to fix it ? and what application can I use to combine them in case it  keeps downloading videos and audio separately.

I really appreciate any help you can provide.




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Author: wdasilva
Created At: 2022-10-29T20:13:41+08:00
Updated At: 2022-10-29T20:13:41+08:00
Views: 5
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 1, Votes: 0

Looks like you are trying to use the extractor (entering the url) and auto (capturing streams your browser initiates) at the same time.  Dont do that.  Use one or the other as the popup states.

Please provide debug logs just using the extractor.  You will need to add your login details to Settings > Internet Downloads > Advanced > Extractor Logins

If that doesnt work then please provide separate debug logs for AUTO as well and the combine if the browser is streaming audio and video separately. 




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Author: CRS
Created At: 2022-10-29T20:13:41+08:00
Updated At: 2022-10-29T20:13:41+08:00
Views: 5
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0