Jaksta Media Recorder for Windows for Windows Technical Support Forum

Monitor option usages too much CPU (processors) capacity.

Hi,

when start monitor option on it start to use too much CPU performance. 1 weeks ago usages was normal. but now after start monitor my CPU usage is always 100% and making PC's overall performance slow. When I have turn off monitor my CPU usages goes down and PC performance speed stay normal.

PC configuration
Windows 7, 64 Bit
i5-3470 Processor
8 GB RAM

please help to solve this issue.

Thanks




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Author: Accenture Bd
Created At: 2020-09-19T10:08:17+08:00
Updated At: 2020-09-19T10:08:17+08:00
Views: 45
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 4, Votes: 0

What process is using your CPU when your monitoring is on?


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Author: CRS
Created At: 2020-09-19T10:08:17+08:00
Updated At: 2020-09-19T10:08:17+08:00
Views: 45
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

This is because the whole monitor's program gets unpacked to the temp folder each time it runs *bunch of files) with a new directory like _MEI1234 etc.  This causes windows defender to scan loads of files each time a monitor fires causing delays in the monitor and a 30% CPU overhead when Antivirus is enabled.

You cannot add wildcard to the Defender's exclusion list from the GUI. But from an admin command prompt add: add-mppreference -ExclusionPath "C:\Users\username\AppData\Local\Temp\_MEI*"  replace username with your actual user name.

This will solve your CPU problems.  Run 20 monitors at a time problems.




--- Import ---
Author: JB
Created At: 2020-09-19T10:08:17+08:00
Updated At: 2020-09-19T10:08:17+08:00
Views: 45
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

The last couple of extraction engine updates come unpacked and shouldn't be unpacking to the temp folder.

Ensure you have Get Support > Check for new version on start switched on so you always get the latest.

 




--- Import ---
Author: CRS
Created At: 2020-09-19T10:08:17+08:00
Updated At: 2020-09-19T10:08:17+08:00
Views: 45
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

Thanks CRS




--- Import ---
Author: JB
Created At: 2020-09-19T10:08:17+08:00
Updated At: 2020-09-19T10:08:17+08:00
Views: 45
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0