Jaksta Media Recorder for Windows for Windows Technical Support Forum

recording issues

While recording streams on CB and MFC my recordings are disconnecting constantly or getting stuck mid recording.


Please help.




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Author: DM
Created At: 2016-08-03T08:27:21+08:00
Updated At: 2016-08-03T08:27:21+08:00
Views: 67
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Answers: 6, Votes: 0

myfreewebcams needs to be recorded - use Auto mode.

chaturbate can be recorded (Using Auto mode) or downloaded by entering the url (Enter or Drag and Drop) the URL of a video page to download.  If your downloading multiple at the same time then chaturbate can and will disconnect the stream at some point randomly.


Please provide details of the method your using and debug log files following this: https://support.jaksta.com/discussions/topics/6000009063

Thanks




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Author: CRS
Created At: 2016-08-03T08:27:21+08:00
Updated At: 2016-08-03T08:27:21+08:00
Views: 67
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Votes: 0

Thanks for your reply. For myfreewebcams I use the automode but this seems to get stuck and stop recording randomly while the cams are still broadcasting . For chaturbate  is use both the auto mode and download the streams with varying success. 




--- Import ---
Author: DM
Created At: 2016-08-03T08:27:21+08:00
Updated At: 2016-08-03T08:27:21+08:00
Views: 67
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Votes: 0

Please follow the instructions provided at that link.  Ensure you dont send them until you experience the issue (step 3).




--- Import ---
Author: CRS
Created At: 2016-08-03T08:27:21+08:00
Updated At: 2016-08-03T08:27:21+08:00
Views: 67
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Votes: 0

I attached the log file of when I'm experiencing the above mentioned issues




--- Import ---
Author: DM
Created At: 2016-08-03T08:27:21+08:00
Updated At: 2016-08-03T08:27:21+08:00
Views: 67
Votes: 0
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From Support Migration @ 08 May 2023 01:05

Votes: 0

Sorry but your logs are still not in debug mode.  Please have a read again.  You need to switch debug on and then reproduce the issue and then upload the logs here.  If you dont follow these instructions then there is nothing in your log files for me to look at.




--- Import ---
Author: CRS
Created At: 2016-08-03T08:27:21+08:00
Updated At: 2016-08-03T08:27:21+08:00
Views: 67
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0

Sorry for that I finally turned on the debug mode. 




--- Import ---
Author: DM
Created At: 2016-08-03T08:27:21+08:00
Updated At: 2016-08-03T08:27:21+08:00
Views: 67
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 01:05

Votes: 0