Jaksta Media Recorder for Windows for Windows Technical Support Forum

Stripchat still not saving playable files

Hello. A number of users reported that Stripchat no longer saves files correctly. The file is saved but no output when playing via VLC for example.

I've even reluctantly paid for an upgrade and it still does not work. That version is 2023.5.24.5.

Do you plan on fixing this soon? If not, I would like to request a refund for my upgrade purchase, since you claim you have a 30-day money back guarantee.

Thank you.


From RB @ 10 Jun 2023 18:06

Answers: 7, Votes: 1

Hello? Is there anyone from support listening here? 10 days without a response.


From RB @ 20 Jun 2023 18:06

Votes: 1

Hi,

The developer has tested this and stripchat is working for him without an issue. Open the program. select Get Support- and turn on check for new version on start. Close the program. Open the program. Now, give it a try.  Monitor does not work and he is aware of that but doesn't have a fix for that as of yet.


From Thomas Rhondo @ 17 Aug 2023 11:08

Votes: 1

Okay thank you! But the developer is working on fixing the monitor? That would be great.


From RB @ 19 Aug 2023 10:08

Votes: 1

Still not working, not even Auto mode :( I even installed JMR-2023.9.7.11


From RB @ 09 Sep 2023 13:09

Votes: 1

Hello. Is there any update or plans to fix this? Neither Monitor nor Auto Mode works for this site. I'm using the latest version 2023.10.9.14


Thanks.


From RB @ 15 Nov 2023 08:11

Votes: 1

Hi,

Could you please log a ticket so our support team can take a look at the issue?  Thanks!


From Thomas Rhondo @ 15 Nov 2023 10:11

Votes: 1

Log files are attached. The URL works in browser but when pasted into Jaksta to download I get URL not supported error.


From RB @ 18 Nov 2023 09:11

Votes: 1