Jaksta Media Recorder for Windows for Windows Technical Support Forum

Terrible resolution when using the DVR Browser

I have gone through the advanced settings and have not been able to fix the issue. Currently, when I open the DVR browser and try and record a show from netflix, I am getting a resolution of 1020x590 which seems considerably lower than what I would have hoped for. Logs are attached. 




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Author: Mad MrMeeseeks
Created At: 2022-09-04T22:38:16+08:00
Updated At: 2022-09-04T22:38:16+08:00
Views: 6
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Answers: 2, Votes: 0

Tested with other services and get the same resolution 




--- Import ---
Author: Mad MrMeeseeks
Created At: 2022-09-04T22:38:16+08:00
Updated At: 2022-09-04T22:38:16+08:00
Views: 6
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Settings > DVR > Request Best Output Size is on.

By default this will be 1/4 of your screen size.  The tooltip on this button will explain more on this.  You can switch it off and set an output size you want.

Depending on your machine's specs, your internet connection and the site you are DVR'ing you may get a poor quality recording due to the intensive nature of DVR'ing, adaptive streaming, or the site may simply refused to give you the requested resolution.




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Author: CRS
Created At: 2022-09-04T22:38:16+08:00
Updated At: 2022-09-04T22:38:16+08:00
Views: 6
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0