Jaksta Media Recorder for Windows for Windows Technical Support Forum

The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.

The application was functioning up until the latest Windows update this morning. All of a sudden, this began appearing. I made sure that no changes to the network or firewall had occurred and even added the application as an exception to the firewall just in case. This same error is occurring on 2 different machines (I installed it on another computer to test) and I am not sure how to get past this issue. I would appreciate any assistance you can provide.





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Author: Jesse
Created At: 2021-10-13T19:34:38+08:00
Updated At: 2021-10-13T19:34:38+08:00
Views: 10
Votes: 0
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Attachments

From Support Migration @ 08 May 2023 02:05

Answers: 3, Votes: 0

Root ssl cert issues.  I have reset everything an all should be good now.  Just restart the app.  


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Author: CRS
Created At: 2021-10-13T19:34:38+08:00
Updated At: 2021-10-13T19:34:38+08:00
Views: 10
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

Ok. Thank you. Will test later and update if this issue is resolved.


--- Import ---
Author: Jesse
Created At: 2021-10-13T19:34:38+08:00
Updated At: 2021-10-13T19:34:38+08:00
Views: 10
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0

That fixed ut. Thank you very much!


--- Import ---
Author: Jesse
Created At: 2021-10-13T19:34:38+08:00
Updated At: 2021-10-13T19:34:38+08:00
Views: 10
Votes: 0
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From Support Migration @ 08 May 2023 02:05

Votes: 0