Jaksta Media Recorder for Windows for Windows Technical Support Forum

Unable to download from YouTube Purchases

I am a premium YouTube member. I have purchases I would like to download. It completes but I get an error (unable to extract video data.) I tried DVR but I get a video asking to login or signup to verify my age.




--- Import ---
Author: Steve Boydston
Created At: 2020-10-13T20:05:23+08:00
Updated At: 2020-10-13T20:05:23+08:00
Views: 19
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Answers: 6, Votes: 0

YouTube Movies requires the DVR to capture.

Open the DVR 

Navigate to YouTube.com and login

The Navigate to the movie, play it and click REC




--- Import ---
Author: CRS
Created At: 2020-10-13T20:05:23+08:00
Updated At: 2020-10-13T20:05:23+08:00
Views: 19
Votes: 0
--- Import ---



Attachments

From Support Migration @ 08 May 2023 02:05

Votes: 0

Ok, I tried to sign in and it wouldn't let me.

Message:

Couldn't sign you in

This browser or app may not be secure. Learn more

Try using a different browser. If you’re already using a supported browser, you can refresh your screen and try again to sign in.




--- Import ---
Author: Steve Boydston
Created At: 2020-10-13T20:05:23+08:00
Updated At: 2020-10-13T20:05:23+08:00
Views: 19
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

It looks like the Chrome version the DVR uses is Version 75.0.3770.142 (Official Build) (32-bit). It does ask me to update it but I didn't.




--- Import ---
Author: Steve Boydston
Created At: 2020-10-13T20:05:23+08:00
Updated At: 2020-10-13T20:05:23+08:00
Views: 19
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

How am I supposed to use the DVR if I can't login to YouTube?




--- Import ---
Author: Steve Boydston
Created At: 2020-10-13T20:05:23+08:00
Updated At: 2020-10-13T20:05:23+08:00
Views: 19
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

Thats strange.  I can login here just fine.   Where does that "Learn more" link take you?

Anyway you can spoof the browser by settings the user agent string in Settings > DVR > User Agent Override

You can set it to something like

Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36




--- Import ---
Author: CRS
Created At: 2020-10-13T20:05:23+08:00
Updated At: 2020-10-13T20:05:23+08:00
Views: 19
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0

https://www.jaksta.com/support/windows/kb/i-can-not-login-to-website-in-dvr-browser-6000243105


--- Import ---
Author: CRS
Created At: 2020-10-13T20:05:23+08:00
Updated At: 2020-10-13T20:05:23+08:00
Views: 19
Votes: 0
--- Import ---



From Support Migration @ 08 May 2023 02:05

Votes: 0