Technical Support for Jaksta Media Recorder
Activation requested when using docking station
Asked by Emmet Boyle @ 23 Aug 2019 22:08 / Views: 3
Laptop - Dell XPS15 - 9560
Docking station - Dell TB16
I have been using Jaksta Media Recorder for some time purely on my laptop without any issues.
However, when I start JMR when laptop plugged into dock, I get the activation pop-up and must activate Jaksta Media Recorder again.
Then when I next use the laptop on its own and start Jaksta Media Recorder again I get the activation pop-up and must activate Jaksta Media Recorder again.
I have been in touch with support per email and they have boosted the number of activations and advised me to post this topic.
So here it is. Over to you.
From Emmet Boyle @ 23 Aug 2019 22:08
Your dock will have a different ethernet card in it to that in your laptop. Info off that is used in the license verification mechanism we use. No way around that sorry.
From CRS @ 26 Aug 2019 19:08