Technical Support for Jaksta Media Recorder

Amazon

Asked by Nebo82 @ 17 Jul 2017 19:07 / Views: 2

 What settings do I need to DL videos from anazon so far I can only get a few mins and sometimes the vid is blank with sound


From Nebo82 @ 17 Jul 2017 19:07

Use the DVR and the quick link for Amazon which will auto config and launch the DVR browser.    IN the DVR Browser, navigate to and play the video you want to capture and then click the record button.

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If you want to configure manually then the Settings > DVR >  DVR Browser Type should be set to "Browser Control" and the Browser Emulation set to "IE 10 Default".

HTH



From CRS @ 18 Jul 2017 08:07
still I get 4 mins at the most and screen is black 

 


From Nebo82 @ 18 Jul 2017 18:07

Please provide your debug logs as per https://support.jaksta.com/discussions/topics/6000009063.  Make sure you switch debug on before starting to DVR and collect them when it terminates.


From CRS @ 19 Jul 2017 08:07