Jaksta Media Recorder for Windows Technical Support Forum

BBC iPlayer not captured

 Hi,

Trying hard to download from BBC iPlayer. When I paste the URL into Jaksta stream downloader, it gives this error message after I enter my BBC credentials: URL is not supported. Please try Auto or the digital video recorder capture methods.

When I copy the URL into the DVR, the show starts, but the Jaksta recording is just a black screen.

Am I missing something here?

Thanks,

Andy

From Andreas Rudolph @ 05 Dec 2021 04:12

Answers: 4, Votes: 0

Could you please provide debug logs showing when you paste a bbc iplayer stream in as it works ok here.

https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

From CRS @ 05 Dec 2021 13:12

Votes: 0

 As requested.

Thanks!

Andy

From Andreas Rudolph @ 06 Dec 2021 03:12

Votes: 0

As requested.

Thanks!

Andy

From Andreas Rudolph @ 06 Dec 2021 03:12

Votes: 0

Your logs show https time outs trying to connect to https://www.bbc.co.uk/iplayer/episode/m0002v2q/shakespeare-hathaway-private-investigators-series-2-1-outrageous-fortune

The specific error is:  Unable to download webpage: <urlopen error _ssl.c:1114: The handshake operation timed out>

Seems like JMR cant connect for some reason.  VPN issues or something else blocking it on your computer?

For DVR try the new 2022 beta: https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/jaksta-media-recorder-2022-beta-2022070-6000064828

From CRS @ 08 Dec 2021 09:12

Votes: 0