Technical Support for Jaksta Media Recorder
Blank Screen After Recording
Asked by earl friesling @ 10 Mar 2019 03:03 / Views: 18
Hi
I want to purchase the software but everytime I record the sample (trial) video from Netflix I get a blank screen.
How do I go about the settings , as soon as I get video and sound on the sample download I can purchase the software
From earl friesling @ 10 Mar 2019 03:03
If you have upgraded to Windows 10 1089 then: https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/windows-10-1809-dvr-recordings-are-blankblack-videos-6000057085
From CRS @ 10 Mar 2019 07:03
Hi so if I use Windows 7 will it work ? I do not want to buy something I cannot use
From earl friesling @ 10 Mar 2019 20:03
Yes the DVR works on Windows7. You have access to the trial version to test it on your computer and 30 day refund period.
From CRS @ 11 Mar 2019 10:03