Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Commedy Channel not working correctly with DVR

Commedy Channel not working correctly with DVR

Asked by James Davisd @ 28 Apr 2018 03:04 / Views: 14

Lately, I've been having lots of trouble recording The Daily Show.

http://www.cc.com/shows/the-daily-show-with-trevor-noah

It will often cease to record at the point of the first commercial about 8 minutes in.  It will then continue to record blank/black for the rest of the defined recording.


From James Davisd @ 28 Apr 2018 03:04

I cant reproduce that here.  It splits on the commercial and starts recording the next segment fine.


Your logs are not in debug mode.  Could you please do the following so I can see what might be happening:


https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063


From CRS @ 30 Apr 2018 10:04

New log attached. The video went black at about 10 min in just as before.

Note that I just saw the update so this was before latest update.


From James Davisd @ 02 May 2018 10:05

Newest log after updating program and trying again. This time after the first 6 minutes it frozen on a single frame for the duration of the the recording.


From James Davisd @ 02 May 2018 10:05