Technical Support for Jaksta Media Recorder
Asked by fred smith @ 30 Jan 2017 06:01 / Views: 67
I am unable to record anything from Dshanywhere.com I followed instructions from here: https://www.jaksta.com/best-apps/dishanywhere.com
When the video starts in the DISH Aywhere Slingplayer window and I press record, it shows the status of Connecting in the Digital Video Recorder window.
It acts like is is waiting for the video to start in the browser and not the DISH Aywhere Slingplayer window/app.
From fred smith @ 30 Jan 2017 06:01
Please try and set Settings > DVR > Browser Emulation to IE11.
If that doesnt work please provide debug logs as per https://support.jaksta.com/discussions/topics/6000009063
From CRS @ 30 Jan 2017 07:01
I tried IE 11 mode and no luck, I am uploading the debug logs. It just seems like it doesn't know the DISH Aywhere Slingplayer window is playing video.
From fred smith @ 14 Feb 2017 08:02
From fred smith @ 22 May 2017 10:05
Sent you an email asking for login details so we could test. Could you send them to support AT jaksta.com and reference this ticket?
From CRS @ 22 May 2017 11:05