Technical Support for Jaksta Media Recorder
Failed To Run Filter Graph
Asked by Glenn Domovic @ 18 Oct 2020 19:10 / Views: 2
When the video is playing on DVR and i hit record I get Failed To Run Filter Graph. Is there a setting I need to change?
From Glenn Domovic @ 18 Oct 2020 19:10
Please provide debug logs and msinfo32 export as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063.
From CRS @ 19 Oct 2020 08:10
Here are the logs.
From Glenn Domovic @ 19 Oct 2020 16:10
Can you please provide an msinfo32 export. Details on how to do that are in the same link.
From CRS @ 20 Oct 2020 07:10
Here it is.
From Glenn Domovic @ 22 Oct 2020 09:10
Can you please tell me if there are any updates to this issue? Thank you.
From Glenn Domovic @ 27 Oct 2020 16:10
not yet. The file exported should be an nfo file, not a text file (which doesnt contain complete info). Could you please do it again save and attach that.
From CRS @ 28 Oct 2020 10:10