Jaksta Media Recorder for Windows Technical Support Forum

HBOMAX

I can open HBOMAX, but when I select a movie to download it does not open.  I get 3 dots that keep blinking.

From Glenn Domovic @ 10 Jan 2021 20:01

Answers: 3, Votes: 0

Have you tried 

https://www.jaksta.com/support/windows/kb/i-can-not-login-to-website-in-dvr-browser-6000243105

Specifically the last 4 steps to override the user agent string the DVR browser is using?

Unfortunately, HBOMax only accepts subscribers with USA credit cards, so it is not possible for me to register for an account to test.  Could you please send share your login credentials?  Please email to support@jaksta.com and reference this ticket.

   

From CRS @ 18 Jan 2021 09:01

Votes: 0

I done all of these things and I can open HBOMAX, but when I select a movie to download all I get is the three dots that show the movie is trying to open, but it never opens.

From Glenn Domovic @ 19 Jan 2021 10:01

Votes: 0

Unless you or someone else is willing to share login credentials so I can have a look  then there is not much I can do to see what HBOMax is doing to try and support it.

From CRS @ 19 Jan 2021 16:01

Votes: 0