Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | How to generate debug logs

How to generate debug logs

Asked by CRS @ 15 Feb 2017 16:02 / Views: 1050

1. Click the "Get Support" tab

2. Click the "If requested by support switch Debug Mode on"

3. Perform the action that is causing issues. Everything you do now will be debug logged.

4. Click the "Get Support" tab again

5. Click the paper airplane icon - "Send Logs"

6. Attached the generated file (which is placed on your desktop) to the forum topic.

From CRS @ 22 Jul 2016 12:07