Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | issues with netflix

issues with netflix

Asked by Dana Goodhead @ 05 May 2019 06:05 / Views: 21

I have tried downloading from Netflix but getting a few issues.

1st attempt the video didn't fill the screen when played back., it was cropped in the middle.  It was still the right ratio.

I then tried again and this time the video that it saved wont play and the preview is black.

I updated to latest version on 4th may.

Any ideas please

From @

Sorted the 1st issue. I think it was the video itself.

Still having issues with the saved mp4 videos being blank.

Could this be a bug in the update?

I'm still trailing this at the moment.  Hopefully we can resolve this issue so I can go ahead and purchase.

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