Technical Support for Jaksta Media Recorder
issues with netflix
Asked by Dana Goodhead @ 05 May 2019 06:05 / Views: 17
I have tried downloading from Netflix but getting a few issues.
1st attempt the video didn't fill the screen when played back., it was cropped in the middle. It was still the right ratio.
I then tried again and this time the video that it saved wont play and the preview is black.
I updated to latest version on 4th may.
Any ideas please
From Dana Goodhead @ 05 May 2019 06:05
Sorted the 1st issue. I think it was the video itself.
Still having issues with the saved mp4 videos being blank.
Could this be a bug in the update?
I'm still trailing this at the moment. Hopefully we can resolve this issue so I can go ahead and purchase.
From Dana Goodhead @ 06 May 2019 05:05