Technical Support for Jaksta Media Recorder
Jaksta isn't recording Vudu via the DVR
Asked by Daniel Wesley @ 10 Jul 2018 11:07 / Views: 65
My first attempt to record one of my movies from Vudu, using the "Google Chrome" DVR Browser Type, resulted in audio only - the video was entirely black.
My second attempt, I switched to the "IE ActiveX" DVR Browser Type with "Edge" Browser Emulation and this time it recorded no audio or video - just blackness and silence.
I'm running Windows 10 Pro with a GeForce 1070 and a 2560x1080 screen resolution.
Other than adjusting the DVR Browser type Jaksta is running with all default settings. Please advise!
From Daniel Wesley @ 09 Jul 2018 19:07
Could you please provide debug logs showing the DVR recording using Chrome as the DVR Browser Type.
Could you also send your login details to support AT jaksta.com and reference this ticket.
From CRS @ 12 Jul 2018 08:07