Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Jaksta isn't recording Vudu via the DVR

Jaksta isn't recording Vudu via the DVR

Asked by Daniel Wesley @ 10 Jul 2018 11:07 / Views: 16

My first attempt to record one of my movies from Vudu, using the "Google Chrome" DVR Browser Type, resulted in audio only - the video was entirely black.

My second attempt, I switched to the "IE ActiveX" DVR Browser Type with "Edge" Browser Emulation and this time it recorded no audio or video - just blackness and silence.

I'm running Windows 10 Pro with a GeForce 1070 and a 2560x1080 screen resolution.

Other than adjusting the DVR Browser type Jaksta is running with all default settings. Please advise!


From @

Could you please provide debug logs showing the DVR recording using Chrome as the DVR Browser Type.


https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063


Could you also send your login details to support AT jaksta.com and reference this ticket.


From @