Technical Support for Jaksta Media Recorder

Forum for Jaksta Media Recorder for Windows

Jaksta Not Responding. Just Spinning Beach Balls.

Asked by The Archivist @ 28 Nov 2015 03:11 / Views: 48

Jaksta 1.4.0 was not working. Of course you are always told to upgrade to latest version. I now have 1.4.6 and it is still not working. I launch and if I "touch" the ON switch it just goes into spinning beach ball mode and "Jaksta (not responding)" in the Force Quit window. It eventually stops with nothing changed. Same thing happens when I use the toggle option from the menu system. The renders the product useless to me. Suggestions?


From The Archivist @ 28 Nov 2015 03:11

Please post to the mac forum for JMR which is here:

http://support.jaksta.com/discussions/forums/6000185319

and provide logs as per

http://support.jaksta.com/discussions/topics/6000009509

hth


From CRS @ 30 Nov 2015 08:11

Same for me.  What should I do.  My code is JAMD13933497197090C-1277, my Mac is running version 10.11.2


From Angus M. MacLean @ 14 Dec 2015 02:12

@Angnus  

Please post to the mac forum for JMR which is here:


http://support.jaksta.com/discussions/forums/6000185319


and provide logs as per


http://support.jaksta.com/discussions/topics/6000009509


hth


From CRS @ 14 Dec 2015 07:12