Technical Support for Jaksta Media Recorder
jmrp.exe hangs on exit
Asked by quasar @ 08 Aug 2016 00:08 / Views: 34
I'm running Jaksta Media Recorder 126.96.36.199 using Network Monitor. Â I've found if you exit while Auto capture is enabled, the GUI closes, but jmrp.exe continues to run. Â The only way to kill it at that point is to go to task manager and end the process. Â However if I turn off Auto capture first, and then exit, jmrp.exe terminates on it's own as it should.
From quasar @ 08 Aug 2016 00:08
Please do the following:
1. Â Start JMR and enable debug mode: Get Support > Switch Debug Mode on.
2. Â Start Auto mode monitoring and capture something small.
3. Â Shutdown JMR.Â
And zip up and attached the debug log files.
From CRS @ 08 Aug 2016 08:08
From quasar @ 09 Aug 2016 14:08
Thanks. Your logs say the program exited? Â Was it still running?
From CRS @ 09 Aug 2016 15:08
Like I said in the original post, the GUI goes away and it looks like the program closed. Â But if you have task manager open, you see jmrp.exe stays running. Â If you open Jaksta Media Recorder again, you then have two jmrp.exe processes running. Â I just installed 188.8.131.52 and the problem still exists there.
Note that jmrp.exe only stays running if you try to close it while Auto capture is enabled. Â If Auto capture is disabled, jmrp.exe ends when you exit the program.
From quasar @ 27 Aug 2016 01:08
Thanks for reporting the issue. I have been able to replicate with the network monitor and it has been fixed in the soon to be release 184.108.40.206.
From CRS @ 27 Aug 2016 07:08