Sure, but you you have not attached debug logs? I need debug logs to tell you what is wrong with your machine.
Ill copy the exact instructions from that link for you here. Please follow them exactly to get debug logs.
1. Click the "Get Support" tab
2. Click the "If requested by support switch Debug Mode on"
3. Enter https://www.youtube.com/watch?v=uENITui5_jU into the "Enter (or Drag and Drop) the URL of a video page to download" textfield and hit enter or click the blue down arrow button in the textbox. Wait for 1 minute whilst the extraction should be happening. It takes about 10 seconds here for me. But wait a minute in your case.
4. Click the "Get Support" tab again
5. Click the paper airplane icon - "Send Logs"
6. Attached the generated file (which is placed on your desktop) to the forum topic.
From CRS @ 31 Jul 2018 01:07