Technical Support for Jaksta Media Recorder

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Periscope's recent URL change

Asked by Andreas @ 04 Apr 2017 07:04 / Views: 21


two days ago Periscope changed their URL from to  (

Now, while using "Auto" still works you can't copy & paste a URL using the adress bar in Jaksta anymore. Downloading just fails.

The progress log says:

"Starting stream extraction process from
Extracting Failed: Size: 0 bytes/0 bytes (0%), Time: 00:00:00/Live,
Url is not supported. Please try Auto detection or the Digital Video Recorder."

As I said, using "Auto" still works (as well as manually editing the URL to of course) but using copy & paste was much more convenient. It would be nice if you could look into this and fix it anytime soon.

Thanks in advance.

From Andreas @ 03 Apr 2017 06:04

Support for the new url is in extraction engine update 3/4/2017, that has just been pushed live and should auto update next time you start JMR.

Thanks for reporting it.

From CRS @ 03 Apr 2017 09:04
Works perfect. Thank you.


From Andreas @ 04 Apr 2017 07:04