Technical Support for Jaksta Media Recorder

Support | Windows | Technical | Jaksta Media Recorder | Recording Vidangel streams

Recording Vidangel streams

Asked by Ronald Yorgason @ 28 Aug 2017 15:08 / Views: 42

The entire reason I purchased this software was because it promised the ability to record Vidangel videos, as seen on www.jaksta.com/best-apps/vidangel

So far, I have been unable to record anything.  Jaksta seems to do its recording through IE.  I found various settings to emulate different versions of IE, but I couldn't find anything that indicated I could record through Chrome.  My every attempt to record any kind of video stream through Vidangel in either IE11 (on Win7) or Jaksta results in the message: html5: unsupported video.  Chrome works beautifully, and all of the documentation on their website highly recommends the usage of Chrome.  


Is there a way I can get Jaksta Media Recorder in DVR format to record through Chrome instead of IE?


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I am still unable to download from vidangel also. Does this work yet?


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Please provide the url to the stream that is not being detected and debug logs as per


https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063


Jaksta works fine with Chrome.


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