Technical Support for Jaksta Recorder for Slingbox

Forum for Jaksta Recorder for Slingbox for Windows

Bugs on Jaksta Recorder for Slingbox

Asked by Ricardo Barbosa @ 30 Mar 2016 20:03 / Views: 24

Hi, I bought the Jaksta Deluxe for Windows a few days ago with the interest on using the Jaksta Recorder for Slingbox.

At the webpage, the description of the product says that "SUPPORTS MULTIPLE SLINGBOX'S", but I tried to do this on my machine and I had a lot of problems.

When I tried to schedule multiple Slingbox recording at the same time, the program stopped one recording to start another, and frequently changes the name of the devices and record one channel with the name of another.

I have these models of devices in my network: Slingbox Pro, Slingbox Tuner, Slingbox Solo and Slingbox AV.

Can you help to solve this problem? My big necessity is to record multiple devices with only one PC.

Thank you for the attention.


From Ricardo Barbosa @ 30 Mar 2016 20:03

Sorry for the delay, I missed your post and for that please accept my apologies.

Recording from multiple slingboxes at the same time is not currently possible.  Recordings from different boxes must be scheduled at different times and not overlap.  

If your willing to work with us we might be able to get it working for you.

Please email support AT jaksta.com and someone will email you directly if you agree, or simply request a refund.

Thanks


From CRS @ 17 Apr 2016 15:04

My first intention is to have the program running Ok, so I'll send a mail to the support and try to work with them to make this possible.


From Ricardo Barbosa @ 19 Apr 2016 03:04


Hi,


As requested by you, is attached the log of the most simple operation I could not do here.


I created a schedule Channel X for a certain time and a schedule Canal Y for one minute after the first time (both with 10 minutes long ).


The first recording started correctly , but the second recording finished the first and started with the wrong name (first name).




From Ricardo Barbosa @ 25 Apr 2016 22:04